Well, I don’t particularly go out of my way bashing people who are scammers on the interwebs, but in this case, I had to make an exception. In my very brief time exploring Riso printing, I was pretty impressed by the community, and it turned out, this guy had a long history of raping that community. (I’m also switching to first-person instead of “we”. It started feeling like what my old friend Wendell used to say, “What do you mean ‘we’? You got a mouse in your pocket?)
Anyway, back to the story. We needed some more colors, and had a couple of projects to try out on the Riso – business cards, and a new brochure. I immediately got on eBay and searched, learned that our printer uses a very specific and somewhat rare drum, and found one in Kelly Green. I’m not a fan of green, especially Kelly green, but it was a start. They’re pricey – $600 each, and this one was not new or refurbished, it was sort of, pay the money and take the chances. The seller was Risosource, llc, with 56 feedbacks, all good. It was only later that I looked, and they weren’t seller feedback, they were buyer feedback – a pretty common way to build up good feedback without selling stuff.
I messaged the seller through eBay and told him I was on the lookout for more drums of different colors. I then got a text message from him, saying he had two more drums for sale. Now, for non-eBay users, this is a huge red flag – contacting a buyer outside of eBay. On top of that, he got my phone number from posting a fake tracking number and it comes up on PayPal. Then came the bullshit.
The shipping on the green drum was delayed and delayed. I got several promises, no apology or explanation, and finally filed a claim with eBay for a refund since it didn’t appear he’d send the item. He then shipped it. When I received it, he’d claimed it was refurbished yet it didn’t work. It hadn’t been programmed for the color (so there’s no way the thing was ever tested or even, for that matter, refurbished) and the ink tube was causing an error.
After a -very- long story, mostly like the above, I got the red drum and a drum that was black, and not loaded with ink. I had paid him for a pink drum. (The values of them are significantly different – black is very common, and pink is in high demand.). The red drum didn’t work – after taking it apart I found the encoder on the ink pump wasn’t attached – and the black drum, well, I took it apart to clean it and try switching it to yellow, and in the process found the ink guide tube was cracked and the pc board on the back of the ink receiver had come unattached. Lord knows what that drum had been through for that to happen.
Funny thing though – see the yellow on that plate? That would suggest this drum had originally been a yellow drum.
So I glue the tube back together, and re-attach the pc board, finish cleaning it and load it with yellow ink and give it a test. There’s still some black coming through somewhere, but as I continue to use it it’s cleaning itself out pretty well.
So yeah, I’m out $1800 and got 3 drums that needed repair, but were claimed to be refurbished. I got them working, and am now in business, and learning how to use the thing. I’ve also learned a whole lot of other stuff – how to take a Riso drum apart, how they work, how to clean them and switch colors, error codes and service troubleshooting for a few. I’ve also learned that Venmo has -zero- buyer protection and you should -only- use it for transactions with friends or at least people you know. I learned that South Carolina has a Consumer Protection Dept with literally no power whatsoever, that the FBI Internet Fraud guys are remarkably easy to file a claim with, and above all, that you should research someone before trusting them – there are just dozens of complaints about this guy on the internet, and he’s not left a trail, but a highway of folks he’s cheated and scammed.
He goes by several names – Risosource, Risomonger, David Lindsey Interdonati, Jackson Risomonger, Only Great Copiers… and there are threads on Facebook Riso groups, the Reddit Riso group, and even the Discord Riso group. He’s a thief, pure and simple.
I feel like all this has given me a crash course in Risography, especially operation and repair. That leads us to the next chapter – Chapter 3: Designing for the Riso.
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